SOS FAQ
We can't thank you enough for your purchase of an SOS voucher! You're the reason Snag is still here today and we're so grateful. We know you might have some questions on how to use your voucher and we hope this guide can help you, but if you have any other questions about how to use your voucher feel free to reach us at hello@snagtights.com or through our Facebook or Instagram channels!
Your code can be used anytime after November 1st 2020. There is no expiry date.
The code can only be used once. If you don’t use the full value, it is lost.
Yes! If you have paid for two or more vouchers, please email the customer engagement team on hello@snagtights.com and they can arrange for your code to be split for you.
No, only one code will be accepted per order.
Not a problem! Pop the Customer Engagement team an email on hello@snagtights.com and they can look it up for you.
Yes! Your code will be transferred over to the new store.
Yes, the voucher only covers the cost of the tights. Postage is extra.
The voucher only covers the cost of the $12 tights. If you want to use it to buy shorts or Woolies, you will need to pay the difference in cost.
We can only exchange unworn tights.
